Privacy Policy

The Small Spark Theory Institute belongs to Small Spark Theory Ltd, a private limited company that’s registered in England & Wales (no: 11752832). This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
    • Thinkific
    • Payments
  • Third-party services
  • Links
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Web analysis tools
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, company role, etc.)

 

How do we collect your data?

When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Enrol as a student or subscriber (‘learner’) on our site or our related courses. As part of the enrolling process, we collect the personal information you give us, such as your name and email address
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Subscribe to receive marketing from us
  • Use or view our website via your browser’s cookies


Small Spark Theory may also receive your data indirectly from the following sources:

  • Gunpowder Consulting Ltd, registered in England & Wales (no: 082442)

 

How will we use your data?

We collect your data so that we can:

  • Process your order and manage your account
  • Send you assets that you have requested to receive
  • Email you with special offers on other products and services that we think you will find useful

If you agree, Small Spark Theory Ltd will share your data with our partner companies so that they may offer you their products and services:

  • Gunpowder Consulting Ltd, registered in England & Wales (no: 082442)


When Small Spark Theory Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service

 

How do we store your data?

Thinkific

Our course and site is hosted by Thinkific Labs Inc. (‘Thinkific). Thinkific provides us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Payment

If you make a purchase on our site, we use a third-party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .

 

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Marketing

We would like to send you information about products and services of ours that we think you might find of interest.

If you have agreed to receive marketing, you may always opt out at a later date.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at clare@smallsparktheory.com or writing to us at: Small Spark Theory Ltd, 29B Panmure Road, London, SE26 6NB.

 

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request from us, copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: clare@smallsparktheory.com

Or write to us: Small Spark Theory Ltd, 29B Panmure Road, London, SE26 6NB.

 

Cookies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customise our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. 

For further information, visit allaboutcookies.org.

 

How do we use cookies?

We use cookies to recognize your device and provide you with a personalised experience.

We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to ‘Do Not Track’ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

What types of cookies do we use?

We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising

 

How to manage cookies

You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Web analysis tools 

We may use web analysis tools that are built into www.smallsparktheory.com to measure and collect anonymous session information.

 

Privacy policies of other websites

The content on our website may link to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read its privacy policy.

 

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

This privacy policy was last updated on 25th August, 2020. 

 

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: clare@smallsparktheory.com

Or write to us: Small Spark Theory Ltd, 29B Panmure Road, London, SE26 6NB.

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.